Tourists enchanted by the beauty of holidays in Moena Typical traditional wooden house on meadow with flowers of the Val di Fassa Fairy-tale sunset on dolomites near the Chalet Aster in Val di Fassa

Useful to know

CHECK-IN/OUT

The rooms are available from 3 p.m. on the day of arrival until 10 a.m. on the day of departure.
The apartments are available from 5 p.m. on the day of arrival until 9 a.m. on the day of departure.
Please notify us in advance if you will be arriving after 8 p.m.

PETS

Pets are not allowed in the hotel.

NO SMOKING

Smoking is prohibited in rooms, apartments and in common spaces within the hotel.

WELLNESS

During stays in the wellness area, please wear a swimming costume. Children under the age of 18 may not enter the wellness area.
The wellness area is open from 15:00 to 19:30 every day.

ROOMS

A stay in one of our rooms includes the following services:

  • buffet breakfast
  • access to the wellness area
  • broad-band Wi-Fi internet
  • ski and snowboard deposit with ski boot drying
  • bicycle deposit
  • external dedicated parking

The images and the plans of the rooms are for illustrative purposes only and provide no guarantees with regards to your booking.

APARTMENTS

The apartments can be reserved exclusively on a weekly basis (from Saturday to Saturday).

A stay in an apartment includes the following services:

  • table, bed and bathroom linen
  • broad-band Wi-Fi internet
  • ski and snowboard deposit with ski boot drying
  • bicycle deposit
  • external dedicated parking
  • cleaning at the end of your stay

The wellness area is for the exclusive use of hotel room guests. However, according to the number of guests present, we will consider the possibility for access to the wellness area for apartment residents at a daily price of 8 euros per person.

The apartments can host up to 6 people; for the fifth and sixth person a weekly surcharge is payable:

  • fifth additional bed > € 100
  • sixth additional bed > € 100

BOOKING CONFIRMATION

The booking made directly on our web site is confirmed when a deposit payment equal to 30% of the total amount of your stay is made using the credit card provided when booking.

A booking request via e-mail or by telephone is confirmed when a deposit payment equal to 30% of the total amount of your stay is made;
The deposit is to be paid to CHALET ASTER SAS using the following bank details:

  • IBAN: IT41 Y056 9611 5000 0000 4216 X94
  • BIC/SWIFT: POSOIT2108V

CANCELLATION POLICY

In the event of a cancellation the deposit paid will be withheld.

In the event of a no-show a penalty equal to the total amount of your stay will be charged.

In the event of late arrival or early departure we reserve the right to charge the total amount of your stay.

ONLINE PORTALS

If the booking is made via an online portal, the rates and cancellation conditions listed on the portal used are valid.

METHODS OF PAYMENT IN HOTELS

Credit card (Visa, MasterCard, Maestro), PagoBancomat, cash (max € 2,999.99).

TOURIST TAX

The tourist tax is equal to

  • € 1,00 per person per night, with stay in room
  • € 0.70 per person per night, with stay in apartment

The tax is payable at the hotel; children under 14 years of age are exempt.

Book your Holiday

22Oct
29Oct